OIPC Logo
  • Contact Us
  • Site Map
  • Privacy Policy

Email Communications

The OIPC is undertaking a review of its resources. If there is a resource from the previous website that is no longer available, please contact the office.

  • 8 Tips for Managing Emails

    This one-page tip sheet is based on the OIPC's Guidelines for Managing Emails. This guidance was issued to assist public bodies, health custodians and private sector organizations and their staff in understanding that emails are records and should be managed in accordance with records management principles and the requirements of Alberta’s access to information and privacy legislation. Published in March 2019.

  • Email Communication FAQs

    These frequently asked questions are focused on health information being communicated via email. Published in August 2012.

  • Guidelines for Managing Emails

    The OIPC issued this high-level guidance document to assist public bodies, health custodians and private sector organizations and their staff in understanding that emails are records and should be managed in accordance with records management principles and the requirements of Alberta’s access to information and privacy legislation. Although the guidance provided in this document is directed at managing emails, the general principles may assist in managing records in other formats. Published in March 2019.

  • Health Information: Communicating with Patients via Email

    This practice note recognizes how emailing patients can be used to improve efficiency but mentions the risks to consider when emailing patients and tips to help mitigate those risks. Published in August 2012.

  • Report on the Government of Alberta's Management of Ministerial Emails

    The Commissioner decided to conduct an investigation to examine the management of Ministers' email addresses and emails, generally. Published in November 2011.