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These guidelines were prepared to provide practical guidance to motor vehicle dealership owners and employees regarding the collection, use, disclosure and retention of personal information related to test drives. Published in April 2015.
Verifying identity to prevent credit card fraud in the retail sector is a practice that has been endorsed not only by credit card companies and payment card processors, but also privacy commissioners. This fact sheet provides perspective on balancing privacy rights with the collection of personal information by organizations. Published in September 2007.
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