News Releases


The OIPC has archived several news releases, including all news releases related to orders. Prior to April 1, 2015, a news release was issued with each order. Orders are available here.

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Date Title Related Documents
Dec-14-2021 Announcement: Clearview AI Ordered to Comply with Alberta's Privacy Law
The OIPC issued an order to Clearview AI. The order requires Clearview to cease offering all of the facial recognition services that have been the subject of this investigation to clients in Alberta; cease the collection, use and disclosure of images and biometric facial arrays collected from individuals in Alberta; and delete images and biometric facial arrays that have been collected from individuals in Alberta and that are in its possession. Clearview has 50 days to report to the Commissioner on the good faith steps that it has taken to comply with the order.
P2021 12Order
Oct-07-2021 Alcanna’s ID-Scanning at Liquor Stores Reviewed by Information and Privacy Commissioner
The OIPC issued 16 findings and five recommendations under PIPA to Alcanna in relation to its use of Servall Data Systems’ Patronscan ID-scanning technology in liquor stores.
Jul-29-2021 Commissioner Releases Babylon by Telus Health Investigation Reports
The OIPC has issued its findings and recommendations after investigating the Babylon by Telus Health app under HIA and PIPA. In total, there were 31 findings and 20 recommendations made in the investigations. Of particular concern, the investigations found that the collection and use of individuals’ government-issued ID and selfie photos through the app for identity verification and fraud prevention by using facial recognition technology was not compliant with PIPA and HIA.
May-19-2021 Joint Statement on Privacy and COVID-19 Vaccine Passports
Federal, provincial and territorial Privacy Commissioners and Ombudspersons from across Canada issued a joint statement in an effort to ensure that privacy is considered at the earliest opportunity as part of any discussions about vaccine passport development.
Feb-03-2021 Clearview AI’s Unlawful Practices Represented Mass Surveillance of Canadians, Commissioners Say
Technology company Clearview AI’s scraping of billions of images of people from across the Internet represented mass surveillance and was a clear violation of the privacy rights of Canadians, an investigation has found. The joint investigation by the Office of the Privacy Commissioner of Canada, the Commission d'accès à l'information du Québec, the Office of the Information and Privacy Commissioner for British Columbia and the Office of the Information and Privacy Commissioner of Alberta, concluded that the New-York-based technology company violated federal and provincial privacy laws.
Feb-03-2021 Commissioner's Full Statement on Clearview AI Investigation
Information and Privacy Commissioner Jill Clayton made this statement during the news conference announcing the findings of the Clearview AI joint investigation.
Jan-19-2021 Pharmacist Fined for Breaching Health Information
An Edmonton-based pharmacist received a $5,000 fine, plus a $1,000 victim fine surcharge, for using the health information of an individual with whom he was in a vehicle accident in an attempt to persuade the individual from submitting an insurance claim for the vehicle accident.
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