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Orders

2020

An inquiry may be conducted if a matter cannot be settled through mediation or investigation under all three Acts. A formal, binding order is made at the conclusion of an inquiry.

The legislated authority for conducting an inquiry exists under section 69(1) of the Freedom of Information and Protection of Privacy Act (FOIP Act), section 77(1) of the Health Information Act (HIA) and section 50(1) of the Personal Information Protection Act (PIPA). Section 72(1) of the FOIP Act, section 80(1) of the HIA and section 52(1) of PIPA then provides the authority for the Commissioner to issue a formal order. 

Orders are listed by year and are posted shortly after they are issued to the applicants and respondents. Orders are also in the CanLII database, The Canadian Legal Information Institute, at www.canlii.org.

Note: The search function for the table is limited to the content in the table, such as body name and summary. It does not scan all PDFs. However, the general search function in the top navigation of the website scans PDFs during a search.

Although we make every effort to ensure that all information posted on our website is accurate and complete, we cannot guarantee its integrity. If there is any discrepancy between the information posted on our website and the original paper versions, the original paper document is authoritative.

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Order Date Body
F2020-17 Jul 20 2020 Edmonton Police Service
Summary: An applicant made an access request to the Edmonton Police Service (EPS) seeking records it obtained from an RCMP file. The applicant wanted to use the information to lay an information under the... [More]
F2020-16 Jun 24 2020 City of Calgary
Summary: An individual made a request to the City of Calgary for specific records relating to his property. The City of Calgary located responsive records but withheld them in their entirety, citing sections... [More]
F2020-15 Jun 22 2020 City of Calgary
Summary: An individual made a request to the City of Calgary for the Calgary Fire Department Workplace Review conducted by a consultant. Initially, the City of Calgary responded that it did not find any... [More]
F2020-14 Jun 4 2020 City of Edmonton
Summary: An individual made a request to the City of Edmonton for records relating to the downtown arena development in Edmonton. The City of Edmonton located responsive records but withheld them in their... [More]
F2020-13 Jun 2 2020 Calgary Police Service
Summary: An individual made an access request for all information held by the Calgary Police Service (CPS) in specified investigation files in which she had been involved, and provided details about the... [More]
F2020-12 May 29 2020 Alberta Health Services
Summary: An individual requested from Alberta Health Services access to data from the Alberta electronic health record regarding Netcare accesses by health services providers at specific locations. AHS... [More]
F2020-11 May 28 2020 Alberta Environment and Parks
Summary: An individual requested access to records related to a respectful workplace investigation. The applicant believed that further responsive records existed beyond what Alberta Environment and Parks... [More]
F2020-10 May 28 2020 Alberta Environment and Parks
Summary: An individual alleged that his employer, Alberta Environment and Parks, improperly used and disclosed his personal information when it used and disclosed his personal information in the course of... [More]
F2020-09 May 27 2020 City of Edmonton
Summary: An individual made a complaint that the City of Edmonton contravened the FOIP Act by using and disclosing her personal information in the course of prosecuting a municipal bylaw offence. The... [More]
F2020-08 Apr 16 2020 Alberta Energy Regulator
Summary: An individual made an access request to Alberta Energy Regulator (AER) for an electronic copy of the complete staff directory for AER, including job titles, phone numbers, email addresses and... [More]
F2020-07 Apr 14 2020 Edmonton Police Service
Summary: An applicant requested that the Commissioner review a fee estimate calculated by the Edmonton Police Service (EPS). The Adjudicator found that EPS had estimated the fees for searching for and... [More]
F2020-06 Apr 9 2020 University of Calgary
Summary: An applicant requested records from the University of Calgary relating to a named professor. The University of Calgary declined to search for records stating that the records related to the... [More]
F2020-05 Apr 7 2020 Regional Municipality of Wood Buffalo
Summary: An individual made a complaint that the former chief administrative officer (CAO) of the Regional Municipality of Wood Buffalo had disclosed details of a whistleblower complaint he had made to the... [More]
F2020-04 Mar 5 2020 Alberta Health
Summary: An applicant made four separate access requests to Alberta Health. Each request was for any documentation containing the applicant’s name, held by a specific Alberta Health employee. A different... [More]
F2020-03 Feb 28 2020 Alberta Justice and Solicitor General
Summary: An individual made a request to Alberta Justice and Solicitor General (JSG) for records relating to the 2013 floods and more specifically, information relating to the berms that were constructed. The... [More]
F2020-02 Feb 20 2020 Peace River School Division No. 10
Summary: Peace River School Division No. 10 issued a Trespass Notice against the applicant. The applicant made an access request seeking records that would identify the individuals responsible for it. In... [More]
F2020-01 Feb 7 2020 Alberta Health Services
Summary: An individual complained that Alberta Health Services (AHS) improperly disclosed his personal and health information to the Lethbridge Police Department (LPD). The disclosure related to a complaint... [More]
F2020-R-01 Jan 7 2020 Alberta Emergency Management Agency
Summary: This order is a reconsideration of Order F2017-54, which examined the response of the Alberta Emergency Management Agency to an access request under the FOIP Act. On judicial review of that order,... [More]
H2020-04 Apr 16 2020 Alberta Health Services
Summary: An individual made a complaint that his electronic health record (EHR) may have been accessed by Alberta Health Services (AHS) without authority. The Adjudicator applied the principles set out by the... [More]
H2020-03 Mar 9 2020 Dr. Klaus D. Gendemann
Summary: An individual complained that her former psychiatrist, Dr. Gendemann, accessed her health information on Netcare after he had ceased being her doctor. The Adjudicator applied the principles set out... [More]
H2020-02 Feb 28 2020 Somayeh Pharmacy Ltd.
Summary: An individual provided Netcare logs showing access to her health information at a Shoppers Drug Mart location. At the time, the licensee of the pharmacy and custodian of the information for that... [More]
H2020-01 Feb 19 2020 Saeed Sattari, Affiliate
Summary: An individual provided Netcare logs showing access to her health information by pharmacist Saeed Sattari. Mr. Sattari responded that he did not access the health information but it must have been... [More]
P2020-04 Jul 16 2020 Davidson & Williams LLP
Summary: Two applicants made access requests to a law firm for their personal information contained in a client file that had been created by the law firm in the course of representing a client was opposed in... [More]
P2020-03 Apr 21 2020 Gowling WLG (Canada) LLP
Summary: An individual complained that Gowling WLG (Canada) LLP, during the course of ongoing litigation, obtained his credit report from Equifax, and filed the credit report in Court as evidence in support... [More]
P2020-02 Jan 31 2020 Manulife
Summary: An individual complained that the Standard Life Assurance Company (now Manulife) had collected and disclosed her personal information without her consent. The Adjudicator found that Manulife was... [More]
P2020-01 Jan 31 2020 Primco Dene (EMS) Ltd.
Summary: An individual made a complaint that her employer, Primco Dene, had disclosed details of a work place conflict to Standard Life, an insurer to which she had submitted a disability claim. The... [More]
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