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Investigation Reports

2021

Under the Freedom of Information and Protection of Privacy Act (FOIP Act), Health Information Act (HIA) and Personal Information Protection Act (PIPA), the Commissioner has the power to conduct investigations to ensure compliance with the legislation. Under the FOIP Act and HIA, the Commissioner may also conduct investigations to ensure compliance with rules relating to the destruction of records. The results of some of these investigations are included in public investigation reports.

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IR Date Body
H2021-IR-01 Jul 29 2021 Babylon Health Canada Limited et al
Summary: The OIPC issued its findings and recommendations after investigating the Babylon by Telus Health app under HIA. There were eight findings and 11 recommendations made in this investigation.
P2021-IR-04 Oct 13 2021 LifeLabs Inc.
Summary: The investigation under PIPA resulted in three findings and five recommendations to LifeLabs Inc.
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P2021-IR-03 Oct 7 2021 Alcanna Inc. and Servall Data Systems Inc.
Summary: The OIPC issued 16 findings and five recommendations under PIPA to Alcanna in relation to its use of Servall Data Systems’ Patronscan ID-scanning technology in liquor stores.
P2021-IR-02 Jul 29 2021 Babylon Health Canada Limited
Summary: The OIPC issued its findings and recommendations after investigating the Babylon by Telus Health app under PIPA. There were 23 findings and nine recommendations made in this investigation.
P2021-IR-01 Feb 3 2021 Clearview AI, Inc.
Summary: The joint investigation by the Office of the Privacy Commissioner of Canada, the Commission d'accès à l'information du Québec, the Office of the Information and Privacy Commissioner for British... [More]
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