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Employment Opportunities

Intake Officer

Program Services 2

Competition No. 1055451

Open Competition

Closing Date: September 9, 2019

Two permanent positions - Edmonton

The Information and Privacy Commissioner is an Officer of the Legislature who reports directly to the Legislative Assembly of Alberta.  Through the Office of the Information and Privacy Commissioner (OIPC), the Commissioner performs the compliance oversight and regulatory responsibilities set out in Alberta’s three access to information and privacy laws:

  • The Freedom of Information and Protection of Privacy Act (FOIP Act)
  • The Health Information Act (HIA)
  • The Personal Information Protection Act (PIPA)

Browse this website to learn more about the work of the OIPC.

The OIPC is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans.  Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion in the workplace, please click here.


Come join a team of professionals in our Intake and Adjudication Support Unit.  In this position, reporting to the Manager, you will provide the first-level review and assessment on matters that are submitted to the OIPC to determine jurisdiction, applicable legislation and issues, with a primary focus on the review, assessment, and processing of Privacy Impact Assessments (PIAs), Self-Reported Breaches (SRBs) and Requests for Information (RFIs).

As the Intake Officer, you respond to queries, requests and complaints in person, over the phone, and in writing, on a diverse range of subject matters from members of the public, elected and senior officials, media, public bodies, custodians, and organizations.

The position maintains much of the file information in the OIPC’s electronic case management system.  This includes entering and updating data in the system to open, track and close files, required documentation is generated or scanned, and creating reports and statistics as required.

Strong analytical skills are required for interpreting and explaining legislation in terms understandable to parties. Strong interpersonal skills for communicating with external stakeholders including the public. Exceptional organizational and time management skills are required to balance diverse and a heavy workload.  Your ability to work independently and collaboratively will contribute to your success in this role.

If you think you have the experience and expertise, we look forward to hearing from you.


College diploma or University undergraduate degree in a related field with two years progressively responsible related experience.  Working knowledge of the practical application of Alberta’s three access and privacy Acts; an understanding of access and privacy legislation in other jurisdictions is an asset.  Extensive experience in Microsoft Office programs and data entry is required.  IAPP Certification would be an asset. Equivalencies will be considered.

Candidates with lesser qualifications may be considered at a lower classification and salary.


  • $2,204.25 - $2,891.46 bi-weekly
  • $57,531 - $75,467 annually


Online applications are preferred through the Government of Alberta’s jobs website at www.jobs.alberta.ca. Please search for Competition No. 1055451. Applicants who apply online will be able to track the status of their application.

Note: As only one file can be uploaded, please ensure your cover letter, resume and any other related documents are submitted in one file.

If you are unable to submit an electronic version of your resume, please submit your resume, quoting the Job ID to: Human Resources, Office of the Information and Privacy Commissioner, 4th Floor, 9925 – 109 Street NW, Edmonton, AB T5K 2J8 Phone: (780) 415-8603.

The successful candidate will be required to undergo a security screening.

This competition will be used to fill current and future administrative support vacancies within the OIPC. Equivalencies will be considered.

For a detailed position description, which lists job responsibilities, please click here.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.


The OIPC website is provided for general information purposes only. Although we make every effort to ensure that all information posted on our website is accurate and complete, we cannot guarantee its integrity. If there is any discrepancy between the information posted on our website and the original paper versions of documents, the original paper documents are authoritative. Information on this website should not be used for making financial decisions or other commitments.

You should be aware that sending information via email is not a secure means of transmission.

The OIPC is not liable for interview or relocation expenses of job applicants unless advance written agreement has been provided.

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