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Contact Us

Special Advisory: Potential Canada Post Service Disruption

A potential Canada Post service disruption may occur on Monday, October 22.

If a Canada Post service disruption does occur, and you are concerned about a significant delay in the delivery of your materials, the following options are available to you:

  • Send your materials through Canada Post, aware that there may be significant delays in delivery
  • Scan your documents and email them to the OIPC. When using email to send personal or health information, please consider including any personal or health information in an encrypted attachment, with a password provided by separate means.
  • Fax documents to (780) 422-5682 or (403) 297-2711
  • Use a private courier company to have documents delivered
  • Deliver your documents personally to the OIPC offices in Edmonton or Calgary

Please contact the office if you have any outstanding concerns or questions.

Note: If you have a box address, you will need to provide the OIPC with a physical location for documents to be delivered to you by courier.

Contact Us

The Office of the Information and Privacy Commissioner (OIPC) has offices in Edmonton and Calgary.

If you are wanting the OIPC to initiate a review or investigation under the Freedom of Information and Protection of Privacy Act, Health Information Act or Personal Information Protection Act, please visit the Request a Review/File a Complaint webpage. The OIPC does not accept requests for review or complaints via email at this time. If you are unsure which piece of legislation applies in your case, please contact our office and ask to speak with an intake officer.

Office Hours

Monday to Friday, 8:15 a.m. - 4:30 p.m. (closed during lunch hours and statutory holidays)

Contact Information

If you are a member of the media please direct your call to the Edmonton office.

Office of the Information and Privacy Commissioner (Edmonton)
#410, 9925 - 109 Street NW
Edmonton, AB     T5K 2J8
Phone: (780) 422-6860
Toll-Free: 1-888-878-4044
Fax: (780) 422-5682
Email

Office of the Information and Privacy Commissioner (Calgary)
Suite 2460, 801 6 Avenue SW
Calgary, AB     T2P 3W2
Phone: (403) 297-2728 
Fax: (403) 297-2711 
Toll-Free: 1-888-878-4044 
Email

Please note that it is not possible to access the Calgary office without an appointment.

Website Issues

Call the Edmonton office or send an email.

Speaking Engagement Requests

Want an OIPC speaker at your next event? Please complete the speaking engagement request form and submit it by email.

The OIPC recommends that you submit your request at least two months prior to the event, to allow enough time for our office to review and respond to your request. Factors in our decision making include the expenses, time commitment, size of the audience and the topic to be addressed.